But at Roof Maker, we take a different approach. When you reach out to our sales team, you’re not speaking with a faceless entity or getting stuck in a never-ending queue—you’re talking to real, knowledgeable people who genuinely care about helping you.
What truly sets our sales team apart is their deep understanding of the products we offer. They don’t just know the technical specs—they know how each product fits into real-life projects. Our experts have hands-on experience and can advise you on the right product based on your unique needs, whether it’s maximising natural light, improving energy efficiency, or adding a stylish touch to your home or business.
By being so well-versed in our product range, the Roof Maker sales team can ensure that you’re not just buying a rooflight—you’re getting a solution that works for your specific space. Their goal is to listen carefully to your requirements, ask the right questions, and provide the best recommendations. And if there’s ever any doubt, they’re happy to offer alternative options that might suit you better. Honesty is at the core of our team’s philosophy.
Our team won’t mislead you with false promises of self-cleaning glass, we apply a high-quality easy-clean coating to our rooflights as standard and we are honest about how this assists you in maintaining your rooflight – read more about the benefits in our blog post.
Quick Responses for a Seamless Experience
In a world where time is money, no one wants to waste hours trying to get an answer to a simple question. We understand that, and that’s why we make it a priority to pick up the phone quickly. Our team is dedicated to answering all incoming calls, on average they answer within 12 seconds (during our opening hours), ensuring that your inquiries are addressed without unnecessary delays.
This quick response time means you won’t have to deal with frustrating long holds or wonder when you’ll get the help you need. Whether you have a quick question or need detailed advice, you’ll be speaking to one of our experts almost immediately. This efficiency leads to a smoother, more enjoyable experience for you, allowing you to focus on the important things—like your project, your design, or your renovation goals.
You can also email any questions and talk to our team on web chat, if that is more convenient.
The Human Touch: Real People, Real Conversations
We believe in the power of human connection. When you call Roof Maker, you’re not going to get stuck navigating a maze of options or a robot telling you what to do. Our sales team is always happy to chat, answer your questions, and offer helpful advice. Whether you’re an architect looking for a custom solution or a homeowner tackling a DIY project, our team is there to make the process as smooth as possible.
The Roof Maker sales team is committed to your satisfaction. We take the time to listen to you and ensure that the products we recommend are the best fit for your needs and budget. We know that buying a rooflight is a big decision, and we want to ensure you feel confident every step of the way.
What’s more, our team goes above and beyond to make sure you’re informed throughout your purchase process. From providing technical specifications to offering guidance on installation, our experts will help you make the right choices with complete transparency.
Why Choose Roof Maker
At Roof Maker, we’re more than just a manufacturer—we’re your partner in bringing light and space into your home or commercial project. Read more about the importance of glass and why we choose to make our Integrated Glazing Units (IGUs) in house.
When you reach out to our sales team, you’re getting access to a group of experts who are ready to guide you through every step of the decision-making process. With fast response times and an honest, friendly approach, our team ensures that every customer interaction is seamless and stress-free.
Unlike many competitors, we quote based on internal measurements, meaning you only pay for the glass you can see. Read about why this is key when making a decision on which rooflight to buy.
So, the next time you’re considering a rooflight or skylight, don’t hesitate to pick up the phone and speak to one of our experts. We’re here to help, and we’ll always be ready to take your call with a smile and the expertise you can trust.